ISO 20000-1:2013 Certification


ISO 20000-1:2013 Certification

This ISO standard is a service management system (SMS) certification that points out the requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The other requirements may consist of the design, transition, delivery, and improvement of services to compensate the service requirements.

Principles Of ISO 20000-1


Various ISO consulting we provide

ISO 39001:2012 Certification

As an international standard, ISO 39001:2012 specifies the requirements for road traffic safety management systems.

ISO 27001:2013 Certification

It is the international standard that is recognized for risk management and information security of an organization

ISO/IEC 20000 Certification

An ITSMS points to the designing, planning, delivering, operating and control of information technology (IT) services that are performed by an organization before its deliverance to the customer.

This system practices a framework which helps organizations to build an ITSMS that can adapt to the changing technologies and can align with business objectives and provides efficiency in performance.


ISO 20000-1:2013 Certification is an international standard that sets requirements for the establishment, implementation, maintenance, and improvement of an organization’s Information Technology Service Management (ITSM) system. It focuses on the effective delivery of IT services, ensuring service quality, customer satisfaction, and continuous improvement.

Any organization that provides IT services, regardless of its size or industry, can obtain ISO 20000-1:2013 Certification. This includes IT service providers, managed service providers, IT departments within organizations, and outsourcing service providers

Yes, ISO 20000-1:2013 Certification can be integrated with other management system standards such as ISO 9001 (Quality Management) and ISO 27001 (Information Security Management). This allows organizations to establish an integrated framework for managing quality, IT service, and security aspects effectively.

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